OVERVIEW

FRAMEWORKS

LEVELS OF USER EXPERIENCE

PROCESS FLOW

Frameworks – Design & Implementation.

• Determining detailed steps.
• Demonstrable clear vision for your Target Operating Model
• Translation of planned deliverables into a single-concept (consensus driven)

Process Flow

1. Empathize – End-user design principals.
2. Define. Analyze problem statements
3. Ideas. Brainstorming – challenge assumptions together.
4. Prototype. Breath life into ideas.
   Experiment with scaled-down yet functional versions of solutions.
   – lo-fi prototypes for discussing designs with colleagues.
   – hi-fi prototypes for pre-testing them internally.
   – visual designs to test with real users.