Expertise in Murex, Calypso, Summit or Sophis interface solutions and general knowledge of the platform.
Provides technical support (phone, email, CRM, on-site) to customers, ensuring successful follow up of issues from notification to resolution and validation
Validates solutions with co-workers within the team and seek for advice and expertise of other teams on other domains
Participates in implementation projects, delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer’s internal systems (e.g. core banking) and trade migrations
Maintains good understanding and knowledge of best practice
Participates the Murex’ solution enrichment process by reporting issues and suggestion to the development center
Deliver customers’ and partners’ training
Deliver pre-sales configuration
Bachelor of Computer Science (or equivalent)
3 years of relevant functional/technical experience
Development experience in Java, XML, XSL, JavaScript, SQL
Experience in Unix, windows OS, able to develop scripting/batch files.
Typical skills set